Dubai Commercial Bank has confirmed that all banking services, systems, digital platforms, and customer service channels are operating normally and without interruption. This reassurance highlights the bank’s robust financial position, operational readiness, and commitment to supporting customers and businesses amidst current regional developments.
Dr. Bernd van Linder, CEO of Dubai Commercial Bank, stated, “Our priority is to ensure the uninterrupted provision of banking services while maintaining a high and consistent level of interaction with customers through our branches and digital channels. We are continuing our operations seamlessly across all branches and platforms, backed by a strong liquidity position and solid capital base. Our robust balance sheet, conservative risk management approach, and business diversification enable us to confidently navigate current changes while continuing to support our clients and the national economy.” The bank’s branch network, core banking systems, and customer service channels are all functioning normally, ensuring continuous availability of services for individual and corporate banking. Additionally, business continuity frameworks and operational resilience are fully activated, ensuring the stability of services and proactive risk management.
The bank employs a comprehensive multichannel service model that combines an extensive network of branches nationwide with fully operational digital platforms and remote banking services. This ensures that customers have uninterrupted access to their banking services under any circumstances.