“Du” has announced that its network infrastructure, core systems, and customer service channels are operating normally, with full telecommunications services available across mobile, fixed-line, and enterprise sectors.
The company confirmed that its business continuity frameworks remain entirely effective, ensuring operational readiness and proactive management to address any challenges.
As a leading provider of telecommunications and IT infrastructure in the UAE, “Du” continues to deliver essential connectivity services to individuals, businesses, and government entities.
The demand for reliable mobile and fixed-line communication services, as well as enterprise solutions, is being bolstered by the dynamic nature of the telecommunications sector, which is adept at meeting customer needs while supporting the digital transformation of the national economy.
Currently, “Du” provides services to approximately 9.7 million mobile subscribers and 735,000 fixed-line customers, reflecting the expansion of its customer base and the strength of its business model.
Resilience
Fahad Al Hassawi, CEO of “Du,” stated that their top priority is to ensure uninterrupted telecommunications services and maintain operational flexibility, while prioritizing employee safety.
Through its operations supporting the national telecommunications infrastructure, “Du” continues to uphold its vital role in fostering the growth and prosperity of the UAE’s economy.
As we closely monitor current developments, our business foundations remain robust and stable, supported by a sustainable revenue base, disciplined capital management, and a strong liquidity position.
He added that they reaffirm their commitment to executing strategic priorities, which include investing in 5G networks, fiber optic infrastructure, digital enterprise solutions, financial technology, and IT services, while maintaining a balanced and sustainable approach to maximizing shareholder returns.