Dubai Digital has achieved significant recognition by winning multiple Stevie International Business Awards at this year’s annual ceremony for 2025, marking a remarkable milestone for the city. The organization secured seven prestigious awards across various sectors, demonstrating its excellence and leadership in institutional domains.
Dubai Digital received the gold award in the Human Resources Achievement category for its Talent Management System. Additionally, the organization garnered a silver award for its Digital Pioneers initiative, recognized as a leading national program committed to developing local capabilities and talent.
In the customer service category, Dubai Digital earned a silver award for Customer Satisfaction Achievement after attaining an impressive 98% satisfaction rate across over 320 services, thereby elevating the standard of client satisfaction within government interactions. Moreover, employee Reem Al Falasi, a call center supervisor, was recognized with a silver award for Executive of the Year in Customer Service.
In terms of marketing and communication, Dubai Digital claimed three bronze awards. The “Stay Aware” initiative won in the Most Innovative Use of Social Media category, celebrated for its extensive reach and effectiveness in innovative awareness techniques. Additionally, the Marketing and Communication Department was honored as the Best Marketing Department of 2025, and they also secured the Best Internal Communication Campaign award in the category for organizations with 100 or more employees.
Tariq Al Janahi, Executive Director of the Institutional Empowerment Sector at Dubai Digital, stated, “Winning seven Stevie Awards serves as a testament to our belief that the Dubai Digital team embodies excellence, leadership, and innovation.” He extended his congratulations to all colleagues within the organization and encouraged them to continue pursuing new ideas and methods to achieve results.
He emphasized the lesson from the wise leadership that innovation is not a luxury, nor is it merely an option we choose to succeed; rather, it is a way of life and work, essential for maintaining Dubai’s position as a model city in today’s world.
This achievement reflects the power of collective effort and teamwork in a creative and interactive institutional environment, and it serves as not only a recognition for the organization but also a motivation for everyone to continue the path of development and excellence through a proactive mindset and innovative thinking.
The awards ceremony will take place in Lisbon, the capital of Portugal, on Friday, October 10, to honor winners from all around the globe. The Stevie International Business Awards, founded in 2002, are among the most prestigious international accolades in the business sector.