The Dubai Land Department has launched a new awareness campaign focused on the “Ejari” system, part of its ongoing efforts to enhance understanding among stakeholders and improve the user experience in the rental market of the emirate. The campaign aims to strengthen the protection of the rights of both property owners and tenants while organizing rental relationships based on principles of transparency and trust.
Under the slogan “Step by Step,” the initiative focuses on providing clear and simplified content that addresses key questions related to “Ejari” services. This includes guidance on contract registration and cancellation, certificate issuance, calculation of rental increase percentages, and procedures for notices and non-renewals, adhering to the legal and regulatory frameworks established in Dubai.
The initiative seeks to empower users with better understanding of the processes, reducing the frequency of repeated inquiries while enhancing the quality of the user experience. It provides accurate and up-to-date information designed to meet the needs of property owners, tenants, and real estate brokers through easily accessible and unified digital channels.
The Dubai Land Department is implementing this campaign across various digital platforms, including its official website and social media accounts, complemented by audio-visual content. This underscores its commitment to streamlining the user journey, ensuring their satisfaction, and fostering sustainability in the rental market within the emirate.
The department encourages all property owners, tenants, and real estate brokers to follow its official channels to access educational materials and guidance, as well as to take advantage of the digital services offered by the “Ejari” system.