The Department of Economic Development in Ras Al Khaimah has reported significant progress in digital transformation, processing 10,755 electronic applications in the first quarter of this year. This figure reflects a growing reliance on smart services and the advancement of the business environment in the emirate.
Aisha Obaid Al Ayan, Acting Director of Commercial Affairs at the department, noted that these applications encompassed various digital channels, including renewals of business licenses, new license issuance, and license modification transactions. This indicates a vibrant economic activity and an increasing interest from the business community in efficient electronic solutions for quick and effective transaction completion.
Al Ayan confirmed that the completion rate for electronic services reached 100%, highlighting the efficiency of the implemented digital systems and streamlined procedures. This allows clients to finalize their transactions without the need to visit service centers, thereby enhancing customer experience and satisfaction levels.
She added that the department offers a comprehensive range of 53 electronic services designed to meet the needs of investors and business owners. These services expedite processes and reduce transaction times, thereby supporting the competitive business environment in Ras Al Khaimah.
The Acting Director further emphasized the department’s commitment to continually enhance its digital service offerings in line with best practices, aimed at simplifying business licensing procedures and improving accessibility. This effort aligns with the emirate’s strategy to solidify digital transformation and elevate the quality of government services.
The department continues to implement its plans to improve the efficiency and scope of digital services in accordance with the UAE government’s direction towards smart transformation, further enhancing Ras Al Khaimah’s appeal as a leading destination for investment and business operations.